1. Objective The services will be offered through the website https://consultorio.me and also, through the mobile application of the Consultorio.me, which is available in Android (Google Play) and iOS OS (Apple Store). The Consultorio.me offers - free of charge - a series of management services for clinics, for professionals of diverse areas, such as doctors, psychologists, dentists, veterinarians, massage therapists, trainers, beauticians, etc., who need to manage their patients/clients, as well as their timelines, answers, records and payments. The Consultorio.me also offers paid and predefined plan/services. 2. Register The services are acquired as subscriptions to a single User. Each User has an individual access account. The User account is for personal use and cannot be transferred to any other User. The User must fill out the registration form with accurate and true information. The User also assumes the commitment to update all data it may have on the site whenever there is a change. The Consultorio.me reserves the right to use all legal means to identify Users, as well as to temporarily or permanently disable Users who submit false information or Users who have data that cannot be verified by the Consultorio.me. Upon cancellation of the User's registration, its access to the site and any service will be automatically canceled, making impossible any type of compensation or restitution. 3. Maintenance of the Access Account The User will keep its password as a secret and will be responsible to keep it and preserve it securely. The User will access its account through its email and password, in addition, the User can also access it’s using a Facebook or Google profile, taking full responsibility for the use of these accounts. The User also undertakes to notify the Consultorio.me immediately, through a secure mean, about any unauthorized use of its account, as well as the unauthorized access by third parties to it. The Consultorio.me is not responsible for any loss or damage caused by the User's errors. 4. Use of Our Services It’s the responsibility of the Consultorio.me to provide support for the operation of the application and the website, which implies clarifying doubts regarding the use of the service and correcting errors derived from the application itself. The Consultorio.me will be responsible for maintaining the service available 24 hours a day, 7 days a week, except for: (a) planned downtime; or (b) any unavailability caused by circumstances beyond our reasonable control, including, without restrictions to government acts, fires, floods, earthquakes, civil disturbances, acts of terrorism, strikes, or failures and delays of the Internet service provider.
19. Paid service plans (the paragraph 19 was appended to this term on 16-june-2022) 19.1. Optionally, paid versions are available for subscribing, these versions bring new tools, features and extra functionality for managing your patients. 19.2. It is possible to try these features for a period of 7 days, without informing any method of payment, this activation is done through the settings area. 19.3. Some of the information recorded by the user using the features of the paid version will only be accessible if the user keeps his paid plan active, even so, all of his information is available through the data export (backup) area. 19.4. To subscribe to a paid version, the user must select the plan, number of professionals and a payment method. 19.5. In case of default on payment of the selected paid plan, notifications will be sent to the user through the application, email or telephone and the user may have restricted access to their information, if the payment is not settled within 30 days, the user account will automatically revert to the free version, but even so, all the user information will be kept, so the user can re-subscribe a paid plan anytime. 19.6. Consultorio.me may review and readjust the prices of its payment plans, these readjustments serve to adjust the values ????to inflation, cambial variations and to be in accordance with market values. Users will be notified in advance of the price update. 19.7. The user will be able to choose recurring and automatic payment methods, charges will be made, according to the period and amount selected, until cancellation is requested by the user. 19.8. The user can request the cancellation of their paid plan through the cancellation form, available at https://consultorio.me/home/cancel 19.9. If you request to cancel your subscription before the end of the subscribed period, it will not be possible to request a refund for the unused period, even if the period selected is annual. Access to your paid subscription will remain available/active until the end of the subscribed period. 19.10. In cases of request for user account deletion, this action does not automatically cancel your subscription, it is necessary to request the cancellation through the link provided above. 19.11. The user may increase or decrease the number of professionals at any time, it will be necessary to contact email@example.com for this change. 19.12. User data will be preserved regardless of cancellation, default, or change of payment method.
For better understanding of this Term, the following must be understood: